Frequently Asked Questions
Everything you need to know about our professional cleaning services in Owasso, OK.
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Service Area
What areas in Owasso do you serve?
We proudly serve all of Owasso, OK (74055), including Stone Canyon, Clear Brook, Nottingham Estates, Ator Heights, and surrounding neighborhoods. Contact us to confirm service availability in your specific area.
Trust & Safety
Are your cleaners background-checked and insured?
Yes! Every member of our team undergoes thorough background screening and is fully bonded and insured. Your safety and security are our top priorities.
Services
What is included in a deep cleaning service?
Our deep cleaning service includes everything in a standard clean plus: baseboard wiping, wall washing, ceiling fan cleaning, blind dusting, inside cabinets, inside appliances, and more. It's a thorough top-to-bottom clean of every surface.
What's the difference between recurring and one-time cleaning?
Recurring cleaning (weekly, bi-weekly, or monthly) maintains your home's cleanliness with regular visits. One-time cleaning is for special occasions, deep cleans, or move-in/move-out situations. Recurring clients often receive discounted rates.
Process
Do I need to be home during the cleaning?
No, you don't need to be home. Many of our clients provide us with a key or garage code. We have a secure key protocol with encrypted tags and locked storage for your peace of mind.
How long does a typical cleaning take?
Time varies based on home size and service type. A standard cleaning for a 2,000 sq ft home typically takes 3-4 hours with a 2-person team. Deep cleaning may take longer. We'll provide an estimated timeframe with your quote.
Do you bring your own cleaning supplies and equipment?
Yes! We bring all necessary cleaning supplies, equipment, and tools. If you have specific products you'd like us to use (e.g., eco-friendly brands or your own), just let us know and we're happy to accommodate.
Guarantee
What if I'm not satisfied with the cleaning?
We offer a 100% satisfaction guarantee. If you're not completely happy with our service, contact us within 24 hours and we'll return to re-clean the area at no additional charge.
Products
Do you use eco-friendly cleaning products?
Yes! We offer eco-friendly cleaning using safe, non-toxic, and environmentally responsible products. This option is perfect for families with children, pets, or sensitivities to harsh chemicals.
Pricing
How do I get a quote for cleaning services?
Getting a quote is easy! Fill out our online estimate form, call us at (918) 555-0123, or email [email protected]. We'll ask about your home size, service type, and any special requirements to provide an accurate quote.
Scheduling
Can I schedule a same-day or next-day cleaning?
We'll do our best to accommodate urgent requests! Availability varies based on our schedule. Contact us as soon as possible and we'll work to fit you in. Standard bookings are typically scheduled 3-7 days in advance.
Policy
What is your cancellation policy?
We ask for at least 24 hours notice for cancellations or rescheduling. This allows us to adjust our schedule and potentially serve other clients. Cancellations with less than 24 hours notice may incur a fee.
Still Have Questions?
We're here to help! Reach out and we'll get back to you as soon as possible.
Call Us
(918) 555-0123
Monday-Saturday, 8am-6pm
Ready to Get Started?
Book your five-star cleaning service today and experience the difference.